General Help

How will a debt management plan help me?

A debt management plan (DMP) is a mutual agreement between you and a credit counseling agency (CCA). Simply put, you agree to repay your unsecured debts in full over time, without taking on any more debt. In return, most creditors will agree to significantly reduce your interest charges eliminate future late and over-the-limit fees and bring your account to current status.

What information do I need to enroll?

To enroll in one of our debt relief plans, please have:
1. Details on your outstanding unsecured debts – gather your most recent monthly statements.
2. Estimates of your monthly expenses and income to help you build a budget.
3. Your bank account information if you wish to take advantage of our EasyPay system (recommended).

How do I continue enrollment?

Your application is automatically saved each time you submit changes. As long as you have set up a user name and password, you should be able to continue your enrollment. To continue enrollment:
1. Click on the "CONTINUE SAVED ENROLLMENT" link on the home page.
2. Enter your user name and password.
3. You will be shown a summary of the information you have entered thus far.
4. Click the CONTINUE button to pick up where you left off.

How can I ask a question?

We're here to help! In order to ask your question, you need to type over the "Enter Keyword(s)" field at the top of this page. Just ask what you want to know, and we'll do our best to find you an answer right away!